Shipping Policy
Thank you for shopping with PureSinkCo. We are committed to delivering high-quality, handcrafted products straight to your door — with no extra charges.
Shipping Area
We currently offer 100% FREE shipping to all U.S. states. No shipping fees, no hidden costs — ever.
Made-to-Order Products
All our items are made to order. Once your purchase is confirmed, our skilled artisans begin crafting your product with care and precision.
Production Times
Ceramic Sinks: 1 to 3 weeks
Mosaic Tables: 1 to 4 weeks
Shipping Method & Delivery Time
As soon as your order is ready, it will be shipped via FedEx.
Delivery time usually takes 1 to 3 business days, depending on your location.
Tracking Your Order
You will receive an email confirmation with a FedEx tracking number once your order has been shipped.
Damaged Packages
If your item arrives damaged, please contact us within 48 hours of delivery at support@puresinkco.shop. Include your order number and photos of the damage.
Lost or Delayed Packages
If your order is marked as delivered but not received, or if it’s delayed, contact us and we will help resolve the issue as quickly as possible.
Business Address:
PureSinkCo
Louisville, KY 40214
United States